Some people say that leadership is something innate. It’s either you’re born to be a leader, or you’re destined to be a mere follower. Though there are numerous studies to prove this theory, and there are still more findings and stories to support the claim that leadership is learned and nurtured.

To date, there are numerous motivational speakers and self-help books which aim to help us become effective leaders. The need for leaders is apparent.

With all the hype and buzz about leadership, you might think why do we need to possess it? Why do we have to exert effort to become good and influential leaders? If you are already in a leadership role, you may ask, why do I have to improve myself and be better?

The answer to this question is simple. We need leadership to get things done. We need people to step into leadership roles to be able to influence others to move and work in the right direction.

If you are part of an organization, whether small or large, you will understand that a leader usually leads people to success. But before that, a leader helps to get things done on every level.

What is a Win-Win kind of leadership?

It’s difficult to steer people in the direction you want if you don’t let them understand why you’re doing it, how you will reach the goal, and what they can get out of it. Given these, it is therefore important that a leader has a vision and clear foresight. It’s also equally important for a leader to know what to do to reach the goal. Lastly, it’s vital that the leader makes the members feel that they get something valuable out of the goal completion.

Making people follow you while giving something valuable back to them is what you call a win-win kind of leadership.

In Project Management, this kind of win-win leadership is crucial since project completion and quality are both at stake. If the people in your team don’t share the same vision as you, if it’s not clear to them how you can achieve a goal, and if they feel like they can’t get anything valuable from it, you can’t make them work efficiently. You also can’t empower them to be proactive.

On the other hand, if the team or the company’s vision is clear to every team player, if the path they need to pass through is visible, and if they get something good as a takeaway, you’ll certainly get excellent results.

How can a leader develop a Win-Win leadership strategy?

Developing a win-win mindset is easy. All you have to know is what’s in it for an individual if they do a certain task or if they become proactive members of the team.

For example, you are a Project Manager or a Team Leader of a group of Account Managers working for  a rehab facility. As part of the Account Management team, you have the task of maintaining a relationship with your Rehab Consultants. Aside from this, you have the goal of reaching 1,000 bookings per month. How would you mobilize your team members to proactively maintain good relationships with your organizers while working to reach the 1,000 monthly bookings? To each of these people, hitting the quota may not be as urgent and as important as it is to you. The thing is you can’t do it alone, and the only way to achieve these targets is to get everybody working as a team.

If you understand the Win-Win type of leadership, you will start by examining the needs and the circumstances of the people in your team. Think of one thing they can gain if they help you achieve your goal. In this case, an answer to “what’s in it for me?” could be as simple as a plaque of recognition, being featured as the model employee of the month or getting cash incentives.

The point is you have to find that something that will make the people in your team love what they do. Though this is not an easy task, once you master this strategy, you will realize how easy working with teams, big or small, is.

Knowing what motivates people

An organization is a melting pot of people with different culture and backgrounds. More often than not, because of these differences, the organizational climate becomes hostile and negative. As a result, getting things done and working in a team becomes unbearable.

In an ideal setting, employees will always work toward goal completion and team success. Despite their differences, they will strive hard to be agreeable and motivated.

This is not true in the real world though. Most of the time, people clash because of the need to be right and to look good.

It is the leader’s task to make the team collaborate and unite despite their differences. At each person’s core is his motivation, desires, and reasons for doing what he does. It is the task of the leader to know what fuels his people and what drives them to achieve success.

The leader must know that there are three types of people — visual, auditory, and kinesthetic. Visual people are usually motivated by what they see, while the auditory ones are motivated by what they hear. Lastly, the kinesthetic types are moved by actions and movements. If you can identify which among these categories your team member belongs, it would be easier to know what can motivate them.

To empower an auditory individual, saying positive or commending them works best. To a visual team member, posting their names in the employee bulletin board and congratulating them for a job well done will work best. Lastly, a pat on the shoulder or a congratulatory handshake could do wonders in perking up the motivation of a kinesthetic team member.

Article by: Patrick Bailey

  • "Casseo was engaged to provide both Programme and Project Management services to Capita Life & Pensions Services (Ireland) Ltd to define, plan, manage and control the delivery of a suite of initiatives to support the Companies strategy to be the Business Process Outsourcer of choice in the International and Domestic Life & Pensions market sector. In addition to the Programme Management assignments, Casseo also took on responsibility for the project management and delivery of specific risk and efficiency projects incorporating both business and IT elements together with the Project management of the Capita Internal end-to-end bid process (bid negotiation to legal contracts and subsequent transition/integration). All assignments were approached and delivered in a very practical, professional and comprehensive manner and I would have absolutely no hesitation in recommending or engaging Casseo should the opportunity arise at some point in the future." Operations Director, Capita Life & Pensions Services (Ireland) Ltd.

  • GE Financial Insurance (now Genworth Financial) engaged Casseo to assist in the delivery of a complex cross-functional project. The project entailed managing the IT Infrastructure and providing IT Support to assists a dedicated debtor recovery team that was set up specifically for the project. Based in Birmingham, Casseo leveraged excellent project management and technical skills to quickly win the confidence of the local team. Over a period of time, Casseo worked hand-in-hand with this team to deliver an outstanding result where significant more debts were recovered than had been thought possible.  I have no hesitation in recommending Casseo. Programme Manager, Genworth Financial

  •   "Casseo was engaged to provide Project Management services to ‘Prudential Europe Management Services Ltd’ and each project managed by Casseo during this period was delivered in a very professional and effective manner. Casseo also provided key project management services in the selection; negotiation and subsequent contract awarding of a strategic €160m Business Process Outsourcing agreement, which was in line with the Prudential business strategy. I would highly recommend Casseo to any organisation seeking experienced, practical and structured delivery of IT/Business change projects." Managing Director, Prudential Europe Management Services Ltd

  • " I engaged Casseo as I felt other vendors and recruiters just didn’t get our requirements and I haven’t been disappointed. We have established a solid partnership that I value greatly."

    Director of Change, International Financial Data Services (IFDS)

  •   "Casseo was engaged on a critical programme aimed at further enhancing Dell’s renowned Supply Chain model for outbound logistics in EMEA (Europe, Middle East & Africa). The Casseo team immediately hit the ground running and added immense value in augmenting the internal Dell IT team seeking to expedite this critical project.  They brought a strategic and realistic view of the possibilities for the project, as well as a professional focus on delivery of a quality product to agreed timescales.  Casseo managed a wide range of internal relationships, as well as cementing the external commitments needed from Dell’s partners to make the project a reality.  Throughout the project life cycle, Casseo always brought a practical perspective to the table when wrestling with a complex project, and executed creative and innovative solutions to ensure success. A very worthwhile partnership which I would eagerly recommend to those in search of external expertise and commitment in meeting their project commitments."

  • "When DB Schenker announced the $2BN acquisition of BAX Global, the integration of these two large organisations commenced in over 100 Countries across the globe. In Ireland, Schenker/Bax engaged the services of Casseo Ltd to project manage critical elements of this integration.  The brief included; IT Application integration, Network integration; IT Infrastructure upgrade and IT organisation design & recruitment.  Casseo Ltd played a vital role in each element of their brief, quickly familiarising themselves with the organisation locally and globally, building up positive and constructive working relationships with key staff. Over a nine month period through the mix of extensive experience, hard work, determination and the use of professional project management tools, Casseo Ltd made a huge contribution to the successful integration of Schenker/Bax in Ireland.   Throughout the project, Casseo Ltd provided regular progress reports to the project team and provided direct and clear advice on all occasions. Our decision to engage Casseo Ltd was recognised as a huge success, locally in Ireland and at our global HQ in Germany." Managing Director – Schenker Ireland Ltd,

  • Casseo Ltd were selected by Pioneer Investments Management Ltd to play a very significant part in establishing the PMO in the organisation (processes, systems, data) and in gaining broad acceptance for the role of the PMO amongst the IT community. The Casseo associate made a major contribution to adapting and tailoring processes, at short notice, to accommodate the diverse elements involved in a very large and complex change programme and also came with a strong project management background, which, combined with a good knowledge of the asset management business, allowed him to be effective from the start. The Casseo associate has performed to a very high standard in a fast-moving, multinational environment and has interacted well with PM, IT and business groups.  I would have no hesitation in recommending Casseo Ltd to other suppliers who are seeking a quality Project Management partner. Programme Manager, Pioneer Investments Management Ltd

  • "As a Global IT director with General Motors, it’s critical that I source high calibre resources every time. Casseo Ltd bring such a level of confidence and integrity to the pipeline of resources that distinguishes them from everyone else in the market. Casseo is about relationship building, getting to know our company, our culture, our management team, requirements and practices. They assist with the tailoring of job specifications to ensure the widest range of options are attracted to the job profiles. In addition to the existing Casseo network, their hands on screening of resources means that we have an excellent ratio of interviews to on-boarding and subsequently, shorter ramp-up cycles, improved business value & increased efficiencies.  Resources are not just screened based on their CVs, Casseo invests a lot of time to get to know the resources and this profiling gets best results, both for my teams and for the resources themselves. Our local team has leveraged the Casseo experience for a number of years and I would highly recommend them to any organisation seeking a true partnership arrangement that delivers results. " Global IT Director General Motors

  •   "Casseo partnered with Perot Systems to provide Programme and Project Management expertise across a number of projects in the UK Public sector and in the international education sector. These are complex Business Transformation and IT Change Programmes, aimed at improving efficiency and business outcomes and reducing costs through the implementation of new technology. Once engaged, Casseo’s associates hit the ground running, developing and implementing the plans, governance models and reporting disciplines thereby bringing significant improvements in the clarity and transparency of the progress being made in a short timeframe. The focus, work ethic and pragmatism of Casseo’s associates meant that as an executive sponsor you had confidence and clarity that the projects would be delivered and that our customers objectives and outcomes would be realised. The results and deliverables achieved speak for themselves across all engagements. I would strongly recommend Casseo to other organisations faced with requirements to deliver new projects or indeed faced with having to intervene or rescue in flight IT or Business Change programmes.” Director of Professional Services, Perot Systems

  • Casseo Ltd provided experienced IT contract personnel to Kindle Banking Systems. During this period Casseo personnel quickly assumed key roles in the development of the Bankmaster product portfolio, a leading open systems integrated banking solution that was deployed in over 200 banks worldwide. Casseo developed a partnership with Kindle Banking Systems that saw its personnel provide business critical services during a time of huge upheaval in the banking software market. Casseo services were also key in underpinning operations during the creation of Kindle’s Bangalore Software Services Centre. Technical competence, pragmatic project focus and flexible people are the hallmark of Casseo’s service delivery. I would strongly recommend Casseo and its team of IT professionals. Corporate Partnership Services Director, Kindle Banking Systems

  • TTM engaged Casseo at Board level to work with us particularly, but not exclusively, on Funding, Delivery Management and Sales Growth. The Casseo Interim Manager worked with us through two acquisition approaches, a funding round with Ulster Bank Ireland / Royal Bank of Scotland (RBS Commercial) UK and numerous Vendor Selection processes. Subsequently, we have appointed the Casseo Interim Managers as Non – Executive Chairman of TTM Ireland / TTM UK and as a direct result, our revenue has grown considerably allied by a massive reduction in our costs through various measures including Business Process Outsourcing and more structured Delivery Management. TTM’s Managing Director, our Senior Management team and our Project Managers have grown in confidence since their arrival at TTM. The Casseo Interim Manager’s rounded experience and qualifications has allowed him to truly work with the management team across all operational areas – financial management, sales channel development, project management, marketing support, technology vendor selection and in particular operational business management. We now have a much more structured outlook to the future and in our attempt to add more value to the bottom line the Casseo Interim Managers input will ultimately have an impact on the value of TTM as we move towards trade sale. Managing Director...[Read more]

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